FAQ

 

 

 

Where can I find JJ Royal Coffee products in Singapore?

Our range of fresh coffees can be found at selected NTUC Finest stores. For your convenience, you can purchase online and we do home/office delivery within 2-3 business days.

 

Do you deliver internationally (outside of Singapore)?

International shipment can be arranged on a case-by-case basis. Please email us at jjroyalcoffee@veroethos.com for more information, and include which coffees you would like to purchase along with your delivery address. 

In the mean time, we are working to turn on international delivery capabilities in the near future. Please stay tuned! 

 

The coffee origin I’m looking for is unavailable. What do I do?

The first step is to email us directly through our contact us page! Due to high demand and seasonal harvesting, we occasionally have limited availability on some of our origins on our online site. With a special email request, we may be able to fulfill your order or the very least, personally recommend a similar origin according to your taste preference. So do check in with us!

 

How long will my coffee stay fresh?

With our specialized quad-sealed packaging, we have crafted a coffee package to last 16 months in our sealed packs before opening. Our packaging comes in smaller 200g bags for a reason. Once opened, we recommend using the beans within 7 days whilst storing the coffee in a sealed container away from sunlight.

 

Is JJ Royal Coffee Halal?

Yes, rest assured all our coffees are Halal-certified and produced in Halal-compliant factory in Indonesia!

 

I am interested in purchasing JJ Royal Coffees as a B2B customer (e.g. retailer, office pantry, cafe/restaurant).

We are interested in bringing JJ Royal to your customers. Please email us directly through our contact us page to make initial connection, and we will be in touch!